Clients will either be given a specific time appointment or a "block" appointment to bring equipment in for repair as well as for its collection. Couriers can also be used by prior arrangement.
When specific time appointment is made, please ensure you arrive on time. If there is any problem with this kindly ring and let me know.
A "block" appointment is where a time period is given which may be for example between 3 and 4pm. When you arrive come I may ask you to wait in the 8th floor lobby until I am free.
Should you need to cancel an appointment, please give at least 24 hours notice otherwise a fee is payable.
Out of hours appointments will sometimes be possible.
Arrangements may also be made to leave / collect equipment from Reception on the ground floor. Equipment will need to be in a suitable box, labelled and include a Work Order previously provided by Dr Hi Fi. Items are restricted to 20 kgs.
It is often easier to arrange a suitable appointment time by email, as I am happy to correspond outside of normal business hours.
Parking is usually easy with ample metered parking in Walker and surrounding streets. Greenwood Plaza is another option (free if you buy something).
Your assistance with keeping appointments is greatly appreciated.